📦 Shipping & Delivery Policy

Last updated: July 21, 2025

This policy is part of our Terms & Conditions. Please review it alongside the full Terms of Service.

1. Shipping & Delivery

🚚 Standard Shipping

• Orders are processed and shipped within 1 business day after confirmation.
• Delivery timeframes range from 1 to 7 business days, depending on your destination.
• Estimated delivery times may vary due to shipping volume, customs, or other logistical delays.

2. Free Shipping Eligibility

🇷🇴 Romania & 🇭🇺 Hungary

All orders qualify for free shipping, regardless of value.

🌍 International Orders

• Free shipping is available for qualifying international orders.
• The free shipping threshold varies by country and is automatically calculated at checkout.
• Order value is calculated after discounts/coupons and before taxes.

3. Shipping Fees (If Free Shipping Does Not Apply)

Region	Order Amount	Shipping Fee
Romania & Hungary	Any amount	FREE
International (varies)	Below country threshold	3–10 EURO
International	Above country threshold	FREE

4. Order Tracking & Notifications

• You will receive a shipping confirmation email with a tracking number once your order is packaged.
• If any issues arise, such as delays or inventory shortages, we’ll contact you via email.
• Shipping costs are always calculated after any discounts are applied.

5. Payment & Order Confirmation

• Your account is temporarily authorized during checkout; funds are captured after confirmation.
• If payment fails or errors occur, your order may be canceled and refunded.
• All card transactions are processed securely by third-party providers. We do not store card data.

6. International Shipping Information

We currently ship to: Hungary, Bulgaria, Serbia, Slovakia, Slovenia, Croatia, Italy, Austria, Germany, France, Greece, Moldova, Czech Republic, Poland, Portugal, Spain, Netherlands, Belgium, Denmark, Lithuania, Estonia, Latvia, Finland, Sweden.

International delivery typically takes 1 to 7 business days, depending on destination.

Hikari is responsible for any import duties, customs fees, or taxes charged by the destination country.

7. Delays, Substitutions & Cancellations

• If an item is unavailable after ordering, we may offer a similar product or provide a full refund.
• We reserve the right to cancel orders due to pricing or inventory errors. You will be notified by email or phone.

8. Invoices & Documentation

• A digital invoice will be emailed to you after your order is shipped.
• Please ensure your contact and billing details are correct. We are not liable for errors caused by inaccurate information.

9. Returns & Refunds

For full return instructions, please refer to our Refund Policy.

10. Contact Us

If you have any questions about shipping, feel free to reach out to us:

Email: contact@hikariknife.com